AC by J

What a difference with the new AC. We had a new AC installed. I found this company to be professional, on time, trained and impeccable manors. Exceptional service.

My wife and I have a park model and the current AC and hest setup was from 1989. As we just moved in we didn't want to make a big replacement but it was necessary. We contacted AC by J and they have is a GREAT price and the customer service. Julie in the office was wonderful and out installers Zach and Charlie did a wonderful job. The initial 2 ton system turned out to be too wide but they took it back out (in & out by crane) and replaced with a similar model that fit perfectly. We are very happy with AC by J and would highly recommend to everyone.

The technician was super nice and explained everything that he checks. I've done the flush myself before and didn't feel I was doing it correctly. Had no idea about anode rod, I'm glad I had them service it. Granted it cost extra to replace the anode, but as can see it needed to be replaced. Old one looked like it had been in ocean for decades. Definitely peace of mind feeling that this was done right, this time.

Mike D did maintenance tune up on our AC and was knowledgeable and friendly. I live in a condo and he was proactive to figure out how to get on the roof. He explained to us what needed to be replaced to avoid our AC going out in the future (voltage regulator) and was able to replace it immediately. Highly recommend!

Ordered just a simple service appointment for a check up on my AC, they scheduled it a few weeks out which is fine because my unit is running fine. Day of appointment they called and canceled my appointment & rescheduled. I called to see today what was the date 07/11/2025 and they said looks like they don’t have me on the schedule but they can put me on the schedule for August 12 another month from now. Just a heads up for anyone looking for service in the Scottsdale area I usually don’t leave reviews, but this was just a little unprofessional for me. I understand the business model, though as they want customers who have issues with their AC because they possibly can make more money from that, but if you just need service be aware.