Universal Plumbing & Rooter

Universal Plumbing & Rooter provides expert plumbing services, including water heater installation and repair, with technician Martin offering professional and timely solutions, ensuring customer satisfaction and offering a 30-day guarantee.

5(59 reviews)

Universal Plumbing & Rooter is a reliable and efficient plumbing service provider in San Jose, CA. With a strong focus on customer satisfaction, their team, led by technician Martin, offers a wide range of services, including water heater installation, repair, and replacement, as well as addressing issues like ghost flushing toilets and leaking garbage disposals.

Services and Expertise

Martin and his team are known for their professionalism, timely manner, and attention to detail. They take the time to communicate with customers, explaining the work to be done and providing photos to verify the completion of tasks. Their expertise extends to diagnosing and resolving complex plumbing issues, often missed by other plumbers.

Quality of Work and Guarantees

Universal Plumbing & Rooter stands behind their work, offering a 30-day guarantee on their services. This commitment to quality and customer satisfaction sets them apart from larger companies, making them a preferred choice for those seeking reliable and efficient plumbing solutions.

Universal Plumbing & Rooter reviews

Alejandro Fernandez

a year ago

Amazing job installing a new water heater. My old one was having scary misfires after 13 years, and Martin was able to come quickly ans fix it the same day. He suggested replacing it given its age and also replaced the existing lines and exhaust vent. Will definitely call Universal again, thank you!

Amy Hoefer

9 months ago

Martin was great to work with. He took the time to communicate with me and show me photos to verify all the work that was done. Everything was cleaned up and completed in a timely manner. I highly recommend Martin and Universal Plumbing.

sharon mamola

a year ago

This is the second time that I have used Universal Plumbing and had the pleasure of working with Martin both times. The first time I had ghost flushing toilets which I had TWO different plumbers address and it wasn't until Martin came out that the problem was finally corrected. This time around I had a leaking garbage disposal, which was replaced by Smart Plumbers previously. I hadn't noticed the leak until a can which I kept under the sink for cooking grease disposal was full when I took it out. I was confused and then I realized it was water. I didn't bother with Smart and just called Martin. I scheduled for today, got a call and he arrived. Upon inspection he said that it had not been tightened properly. Seriously!? He told me he could tighten it but I opted for a new one. I appreciated that he didn't come out and say it needed replacement. Super nice people and great work. Sometimes it's better to go with the smaller guys. Highly recommend!

Manish Kasotiya

a year ago

Martin was very professional and discussed options on my plumbing job. He suggested the best option from point of view of functionality, asthetics and cost. Once aligned, they were very quick and got the job done. Highly recommend him and his team.

Andrew Rodriguez

a year ago

Saturday visit to my mom‘s turned out to be a plumbing problem. Called several companies and only universal plumbing was able to give come out in a reasonable time. When Martin showed up, he diagnosed the problem and we discussed options. Martin spent the time to make sure the job was done correctly and with a 30 day guarantee. I am very happy with the pricing and with the way, Martin showed concern to get the job done for us. I would highly recommend Martin and his team from Universal plumbing for anyone looking for a quality company!

Universal Plumbing & Rooter