Roto-Rooter Plumbing & Water Cleanup

REALLY EXPENSIVE but, they came when I called them and really did a great job solving my problem. Plumber was knowledgeable and honest.

Had a pipe bust in the back of our building. They came out on time the next day assessed the problem and fixed it quick! Price was fair and couldn’t be happier with the work. Definitely should try these guys out if you ever in need.

It’s never fun to have a plumbing emergency. Having a plumber come out the day you call however is a blessing and that is exactly what Corwin from Roto rooter was able to do. Within a few hours of me placing the call, he called me when he was 30 minutes out from arrival. I had both my toilet and shower clog at the same time, a sign of a bigger clog in the system according to the internet, and a plumber coming the day-of helped to set my mind at ease. Cordon was knowledge, courteous, and helpful. He explained what he expected the issue was and provided an estimate of $575 to clear the blockage. He explained his process as he tried to clear the issue from the shower, the septic access point, and then from the crawlspace access point and walked me through what he was viewing on his extendable camera. Although the issue was much bigger than we anticipated, he provided me with a clear understanding of where the problem was and what we can do in the meantime to not aggravate it any further. I was glad I offered the use of my buckets and that I owned a submersible pump, without those two I’m sure my crawlspace would have flooded with waste water. I was a bit disappointed that roto rooter did not provide him with these basic tools that saved my crawl space from a stinky fate. I ended up having to work with him to pump out all the water that pooled into the 3 buckets I provided. A task I did not want to do but had to in order to avoid waste water spilling into my crawlspace. The level of involvement I had to engage in this process was not appreciated. While I do what I can to be helpful towards service workers in my home, I did not anticipate having to do and provide so much equipment, time, and effort into the clearing of waste water from the blockage. Roto rooter should improve upon this aspect in the future. I do not place any blame onto Corwin as he did his absolute best with the tools he had, but his company should not have to rely on the efforts of their own customers to prevent drastic issues from happening. Lastly, my shower is still covered in gunk but I was advised by Corwin to not use that bathroom as that is where the drainage problems are occurring. Roto Rooter should provide some sort of service to help clean up the mess that they were hired to solve instead of leaving it for their customers to deal with on their own.

The young man who came out was very professional and a great individual. He performed his service cleaned up and made sure we were 100% satisfied before he left.

I had a sewage blockage a few weeks ago call roto- rooter. Within and hour a technician was at my home.very professional and knowledgeable of the job. The technician found the blockage repaired everything. He worked til dark to make sure the problem was solved. If you ever have this issue they are the company to call