Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter plumbing and water cleanup responded quickly. Our technician, Michael was helpful and quickly identified the problem. He worked in a timely manner and was extremely efficient & knowledgeable! Based on his service and the promptness of their response, I would recommend them to anyone that needed A plumbing service!!

This was hands down the worst plumbing experience of my life. Roto-Rooter should be ashamed of themselves. The plumber they sent to my home wasted 7 hours of my day doing absolutely nothing except repeating the same useless procedure over and over while telling me “just one more time.” He must have said that a hundred times like a broken record, and in the end, the problem was exactly the same as when he started only now I was out hundreds of dollars and 7 hours of my life I’ll never get back. He took multiple breaks on the clock, disappeared for over an hour with no explanation, and clearly had no clue what he was doing. This wasn’t just incompetence it felt like a blatant attempt to run up the bill. When we finally told him we were done, I called another local plumber who came out today, charged me less than half of what Roto-Rooter scammed me for, and actually fixed the issue in under 30 minutes. That plumber even told us point-blank that Roto-Rooter completely ripped us off and the plumber sent to my house was just trying to rack up the bill. As local business owners, we always try to stay local and support others, but this company is nothing but a scam operation preying on people who don’t know better we are extremely disappointed and as an extremely large local Reno business i will make it a point to tell everyone i know how horrible this company is . They wasted my time, stole my money, and gave me zero results. I wouldn’t let Roto-Rooter touch a garden hose, let alone my plumbing. Avoid them at all costs this company is a joke and a ripoff.

Michael was very professional and helpful with the situation that I had with my kitchen sink. He showed me a few things that were done for unclogging and getting the garbage disposal working. He was a nice guy with a friendly attitude. I would use him again in the future.

We recently faced a stressful situation: needing a sewer line replacement while our house was in escrow. After reaching out to numerous plumbing companies who wouldn't even return our calls, Roto-Rooter was a breath of fresh air. They were always easy to get ahold of, and Doug and his crew did an excellent job. Doug was incredibly communicative, keeping us updated on their progress, and they finished the job before our escrow closed. We especially appreciated Doug's honesty about the necessary repairs and costs. Not only did they provide a permanent pipe replacement, but their solution was also less expensive than another company's quote for a temporary fix. Highly recommend Roto-Rooter for their professionalism and reliability!

John was very professional and pleasant to work with. He completed our kitchen faucet replacement quickly and explained the warranty on his work. We would recommend Roto Rooter for plumbing work as they responded quickly to our service request.