Platero Parada Plumbing

We had a major plumbing issue and were incredibly impressed with the service we received. The team was prompt, professional, and exceptionally thorough from start to finish. They took the time to clearly explain the problem, the solution, and made sure we were comfortable with each step of the process. Their knowledge and attention to detail were evident throughout, and they handled everything with confidence and care. On top of that, they were genuinely personable—respectful, courteous, and easy to work with during a very stressful situation. It’s rare to find a team that combines this level of expertise with such a thoughtful, client-focused approach. We’re beyond grateful and wouldn’t hesitate to call them again or recommend them to anyone in need of plumbing help. Truly top-notch service.

Looked around Sacramento for a plumber to help with drainage issues and found Platero Parada Plumbing. After working with them on this project, will definitely call on them in the future! Sam was quick to respond and communicative every step of the way. Platero Parada Plumbing came out to look at our drainage issue and as they worked, they found more problems that would be costly to us in the future. We were shown pictures of the state of the line to the sewer and the pipes underneath the home. This wasn't a high pressured upsell, it was clear Sam had our best interests in mind. He was quick to make changes to the original estimates and scoped out two or more weeks to do all the work (replace pipes in the crawlspace and the line out to the sewer). They finished in a much faster time frame and I was impressed, even handling the permits and scheduling the inspections in a timely fashion. The work was well executed and they took great care in how they did the job. Holes under the sink were re-patched, the yard was re-filled and seeded. Sam also gave us updates all along the way and accommodating as we were offsite during the project, the customer service was top notch! Thank you Sam and Platero Parada Plumbing!

Our water heater started leaking out of nowhere from the attic, directly above our bed. Turns out the drain pan wasn’t connected to anything. It just dumped onto the ceiling joists and underlying drywall. We found Platero Parada Plumbing on Google. Sam came by the very next day to take a look. After getting a few quotes, his was the most comprehensive and reasonably priced. Install happened the following week. Sam and Melvin came by, laid down floor coverings, and sealed off the work area with plastic containment. Everything was clean when they left. Also definitely worth noting: this was in the middle of July in West Sacramento. The attic was easily pushing 90°F+, and had to be accessed via a switchback staircase, above the 2nd floor. We even had a surprise garage leak mid-job and they diagnosed it easily, offered a direct and simple solution, and rolled it right into the same job. Would recommend Platero Parada without hesitation. I’ve found my plumber for life.

My hot water heater blew up while I was traveling during the Christmas holiday. Platero Parada Plumbing is a tried and trusted business that came in and quickly replaced it, giving me hot running water and making me look like a hero. They even added an expansion tank in a small tight space, that would make the average person feel claustrophobic. Sam and his partner are true professionals, conscious about keeping the Condo clean, tested the faucets for air pockets, and gave us hot running water after a few hours of hard dedicated work. Thank you for a great job, guys. You saved us.

We have nothing but praise for Sam Platero and Platero Parada Plumbing after our first experience with their services. Polite and pleasant, Sam is a great listener. He was quick to understand our needs, and he offered thoughtful and creative suggestions for resolving them, explaining each option clearly so we non-plumbers fully understood. As for the job itself, Sam is a skilled and hardworking professional who cares about details and takes the time to “do everything right.” There are elements of pride and artistry in his meticulous work, and the result was terrific. All at a reasonable price, too. Bravo! — Dan S.