Mountain Valley Plumbing and Heating

Our water heater went out the day we had company arriving. I was able to troubleshoot it and know it was the bottom heating element, but I was unable to fix myself due to an extreme amount of sediment build up. Mountain Valley Plumbing and Heating answered my call at 9:30 pm and was able to get a technician out the next day. He was able to replace the element and clear some sediment and get us back on our feet so we have some time to save and plan a big expense (replacing it). Greatly appreciate their prompt, quality, reasonably priced service!

Had a service call on my hot water heater as I I thought I might need a replacement water heater as it wasn’t holding the temperature for a long time. They had some good news for me said they were just going to adjust the temperature up some and said that should take care of the problem. If I need a replacement I will sure keep them in mind as they were very helpful and friendly. Nice to know we have these type of service individuals to help us out! Thank you!

Hot water for a shower never felt so good. They were kind enough to even call on an evening and try to talk us through a few steps-just in case. Pleasant to work with and job didn't even take to long. I'd use them again when in need.

Would highly recommend! We had a significant leak from our water heater at an extremely inopportune time. They were able to provide flexible immediate service. Cost estimates were provided regarding best and worst case scenarios prior to service which were reasonable especially with our situation. If I could give them more than 5 stars I would. Truly a great experience.

Scott was amazing! Helped us trouble shoot some issues to help prevent a emergency call charge. Recommend other people to help with other areas. Spent so much time on the phone with me. I can not express how kind and helpful he was. Also the staff was so quick and responsive. I will definitely use and recommend them!!