Eugene & Sons Plumbers LLC

I had a fantastic experience with this plumbing company! I called them on a Friday afternoon when I noticed my kitchen sink was completely clogged. Their dispatcher let me know that a plumber named Frederick would be at my house within an hour, which was much faster than I expected. Frederick arrived right on time, was very friendly, and clearly knew all about plumbing. He quickly took care of the clog and got my sink draining perfectly again. He also shared some helpful tips on how to keep my pipes clear and avoid future blockages, which I really appreciated. I’m definitely going to recommend this company to friends and family who need a reliable plumber!

Roger from Eugene & Sons Plumbers LLC really saved us during a stressful time. When our power went out for several days after a big storm in Miami, we discovered our backup sump pump wasn’t working. Roger came over quickly to check out our pump just as water was starting to rise in our sump well. We had tried calling a few of the big plumbing companies that say they offer emergency service, but they weren’t available for weeks. Right from the start, Roger was honest and knew exactly what he was doing. He found that both our main and backup sump pumps hadn’t been installed properly by the previous homeowner, which was causing water problems and stopping the system from clearing the pit correctly. Roger explained everything clearly and gave us a few options to fix it, without any pressure. He even went out, picked up the new high-quality pump we wanted, and installed it in just a couple of hours. Now our basement and home feel much safer, and we have peace of mind knowing the sump pump system was done right. Roger even told us it’s the same system he uses in his own house, which meant a lot. The price he gave us was fair, and there were no surprises. It’s not easy to find plumbers who are this trustworthy and reliable these days. We’re really glad we picked them for our plumbing needs. Skip the big companies—trust these guys.

Roger arrived at our home quickly after we called, bringing two different water heater sizes to help us choose the right one. He was friendly, professional, and made sure everything was installed properly. Roger explained how to use and take care of our new water heater before leaving. The total price for the heater and installation was exactly what we were told over the phone, even though he needed to pick up extra plumbing parts during the job. What started as a stressful plumbing problem turned into a great experience. We highly recommend Eugene & Sons Plumbers LLC.

The crew from Eugene & Sons Plumbers LLC did an outstanding job. Jared, who repaired my drain line, was very professional and helpful, taking the time to explain all my options so I could make the best choice. Frederick, who handled most of the cleanup, was also extremely helpful and thorough. He made sure everything was explained clearly, took care of all the photos and paperwork for my insurance, and was a pleasure to work with. I’m really glad I chose them for my plumbing needs in Miami. They’ll be the plumbers I call from now on. Great team!

We are very satisfied with the plumbing service we received. We realized our water wasn’t heating properly, so we called for help after hours. Jared suggested a few things over the phone, like unplugging the water heater and turning off the water supply, and said someone would come by the next day. Early the next morning, we got a call and they arranged for a technician to check it out within the hour. Frederick, the plumber, arrived as promised and gave us a quote after looking over the issue and talking with their office. Later that day, I spoke with Derek, who explained they would get the specific water heater we needed as soon as possible, and he set clear expectations in case there was a delay in delivery. The next morning, Frederick came back with the new water heater and installed it quickly. Thanks to Jared, Frederick, and Derek, we had our new water heater installed just a day after the first visit. We definitely recommend their plumbing services!