Blue Bear Plumbing, Heating & Air provides friendly and responsive services, including plumbing and HVAC solutions, with technicians like Mikey, Kyle, Pete, and Zach offering expert assistance.
Blue Bear Plumbing, Heating & Air is a reliable and professional company offering a range of services, including plumbing, heating, and air conditioning solutions. Their team of expert technicians, such as Mikey, Kyle, Pete, and Zach, provide top-notch assistance with issues like central air AC unit problems and heat pump projects. With a focus on customer satisfaction, they ensure smooth communication and provide detailed explanations of their work. Blue Bear's competitive pricing and willingness to work with customers to find a fair price make them a great choice for those in need of HVAC services.
The company's technicians are knowledgeable and experienced in their fields, with Zach being particularly praised for his honesty, respectfulness, and outstanding customer service. They are also flexible and willing to admit when they don't know something, making them trustworthy and reliable. Whether it's a routine maintenance check or an emergency repair, Blue Bear Plumbing, Heating & Air is equipped to handle the job.
Customers have reported positive experiences with the company, citing their friendly and polite staff, as well as their responsiveness to customer needs. With a strong focus on customer satisfaction, Blue Bear Plumbing, Heating & Air is a great choice for those in the Quincy, MA area looking for reliable and professional HVAC services.
friendly, polite
Expert plumbing assistance
easy to communicate with, knowledgeable
Detailed explanations of work
great, knowledgeable
Smooth communication
open, honest, respectful, outstanding customer service
Expert HVAC assistance
My appointment had to be rescheduled 2x for reasons that were out of Blue Bear’s control.. but other than that, I had a very pleasant experience! From talking with Brittany on the phone for updates and Mikey who helped me with my plumbing issue, it was overall great! I highly recommend Blue Bear- so friendly/polite and responsive!
Great service for getting a replacement for my air handler and compressor. Kyle was easy to communicate with both over the phone and in person, providing me as much detail as he could. Blue Bear initially came in with a better price than at least one other company I had looked at, and after I brought some other quotes in and talking through what I was looking for, we got to a good price for a system that is working well in the August heat.
Pete was great. Explained everything. Very knowledgeable. Communication with Blue Bear was smooth. Only problem was very expensive to give the AC a little boost of refrigerant
Had an issue with my central air AC unit out of the blue. Called up Blue Bear and was connected with Zach Kelley. First and foremost, he was open honest and respectful throughout the whole process and on top of it all had outstanding customer service. He very understanding of my situation was able to get me a quote and service set up right away. Any HVAC issues or problems I would highly recommend blue bear to any of my friends and family and would recommend them to go see Zack.
Zach was extremely knowledgeable while knowing the limits of his knowledge and admitting them, friendly, energetic, and very flexible, honest and straightforward, and helping us plan our heat pump project. I learned a lot that was useful from my talk with Zach.
They provide a range of services, including plumbing, heating, and air conditioning solutions, with expert technicians like Mikey, Kyle, Pete, and Zach offering assistance with issues like central air AC unit problems and heat pump projects.
Yes, the technicians, such as Zach, are knowledgeable and experienced in their fields, and are willing to admit when they don't know something, making them trustworthy and reliable.
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