Atlantic Comfort Systems, Inc.

We've used Atlantic Comfort Systems for the past 6 years. All of the technicians that we've had at the house are professional and seem to really take pride in their work. Whenever an issue arises they fit us in promptly. At regularly scheduled service appointments they do a thorough check preempting any potential issues. Their technical knowledge, installation experience, and attention to detail are apparent at every appointment. By choosing Atlantic Comfort Systems I am confident that our HVAC system will run efficiently and safely. I highly recommend them.

These guys are top notch! I’ve had interactions with 3 different technicians and a few of the office ladies so far and they’re all fantastic. To start, every time I’ve called them, they have shown up same day, within 2 hours max. Just recently, I called at 7 pm and the tech was at the house by 8 pm and fixed the issue! Everyone at Atlantic Comfort is extremely knowledgable, friendly and have a high level of attention to detail. I am thoroughly impressed with them so far! If you need heating/cooling work, call them. You won’t be disappointed.

From our initial meeting with Matt Tuller requesting an estimate to the clean-up after installation, we had a great experience with Atlantic Comfort Systems. Their estimate was fair and made sense; other estimates we got were, in our opinion, overselling us. Matt was professional and we were very comfortable with his recommendations. Foreman was friendly as were the techs that did the actual installation. We have used the heating end of the system briefly, works great! Now we're ready for hot & humid summer - bring it on!

Unfortunately, it’s been a long stream of disappointments with this company. Last year I struggled for more than a month to just secure a date for a mini-split installation. I went from a 12-day window to 60+. Last week I called and left a clear message requesting to schedule service as an existing customer. I never received a return call. I called almost a week later and finally spoke with someone to make an appointment - just two days out, which was good. I was told that I’d been given the first slot of the day so there’d be no chance that I’d get delayed. Today on the day of the appointment they left me waiting around for hours, didn’t call me to inform of the delay and only when I called them did I eventually learn that my appointment had been cancelled. Unacceptable. All of it. I’m done wasting time on these disorderly, inconsiderate non-professionals.

I have been a customer of Atlantic Comfort Systems for many years, originally calling them to install central air conditioning, then a whole house generator, and finally to upgrade the central air to a heat pump system. I've always found them to be responsive and pro-active. My equipment is under service contract, and the service experience has been very good. I would definitely recommend them for heating and cooling work