All About Plumbing SC

We have been dealing with this issue since October 2024. We were introduced to them through our Warranty company. They were pretty quick and responsive. Told us we had a slab leak and needed leak detection. Marty called back to let us know our Warranty would cover our leak detection fee. The leak detection company marked the area and Marty and Jay came out(I believe the day before Thanksgiving) and dug a hole the size of my face in the concrete in our bathroom and replaced the pipes in our bathroom(hot and cold water and water hose). Due to the water damage, our bathroom has been gutted, so we have no need to go in that bathroom. But something told me to check a few days later, I did. In that same hole water had filled up but not overflowing. I called Marty. Marty asked me to vacuum the water out and try to see where it was coming from. So we did, I saw the water seeping out round the seal of one of the pipes they replaced but I was not entirely sure because I'm not plumber. I called Marty and Jay to let them know of my findings, and they promised to come out to fix it. Well weeks went by, still no one. My husband called, frustrated, Jay apologized and said he would come out as soon as he was available. Jay came, saw the leak and dug a deeper hole trying to located the source. Jay then explained that it may have been the tiniest opening in the seal that could have caused this so he basically resealed it. Great! Thank you. My husband goes to check the hole the next day and the hole is filled with water again. My husband vacuums the hole and realizes that it's filling back up quicker. We call Jay, Jay comes out and instead of fixing it, he knocks a small hole to the outside for the water to flow out this will avoid the hole from filling up and overflowing onto the to the floor. He tells us he will consult with Marty about what's happening, and will get back with us. This was last month. We still have not heard back from Marty or Jay. We have been dealing with them about this plumbing issue since October 2024. And here it is March and the leak is still not fixed. Great people, just Very poor communication. And now their lack of communication and urgency in the matter is causing us higher water and gas bills waiting around for them to get back out here and fix what they started. Is Jay and Marty the only two people working out in the field for that company? For a 30+ year vet in the game, you would think Marty, out of all people would have a better process in place for the customers he services.

I had a clogged sink drain. I tried my best to fix it but it would not clear. I was reluctant to call a plumber since I had some bad experiences with other specialty contractors. Im glad I called All about Plumbing. I made an appointment and Steve called me 30 mins before he arrived. I took an extended lunch so I was happy they actually came out when they said. He and his crew quickly diagnostic the issue and got to work. He explained to me the problem. He educated me in how to do prevented maintenance and what my Options may be in the future if the problem Persist. They cleaned up the area they worked in. Him and his crew fixed couple of other issues with my Toilet and the price was very reasonable. I am the sole provider with two small children so I was relieved that he was upfront about everything. I would gladly say that im very happy I found an honest expert plumber. He doesn’t give you the runaround and he didn’t mind me watching them work and asking questions. If your reading this stop looking for a plumber and call them already. You won’t regret!!!

We have been so fortunate to have Steve from All About Plumbing complete our plumbing from start to finish on each of our 3 bathrooms in our home 🏡!!! This is the best plumber company in the upstate of South Carolina! I would recommend Steve and his crew to anyone in need of plumbing work! Thank you all so much for your effort, honesty, reliability, trustworthiness, and incredible pricing!

Marty was very Professional and did a great job, will use him again!

I’m far from disgruntled I never misused anything lol you can start that but a lot of people know the truth and I’ve already talked to LLR AND THE us dept. of labor. I have the entire conversation between me and David and you that day let alone my son was in the car when u lied and said I failed that drug test. But I had added my email to it also and if I stole anything I was on probation. Just the amount of money I made in 2022 and 2023 from AAP LET ALONE hotshot truck loads and my own work. Yeah I really need to steal things I have the original receipt to . And the fact that never agreed to cover any of your tools. That is your responsibility to do that but you had to spend money that day when u know u never gave me any batteries back and never bought my shovels or asked for the shirts and if I had anything . I’m not laying down on it I’ll be at simpsonville magistrate to see who is correct. Good luck