Roto-Rooter Sewer Drain Service

These two men went above and beyond to tackle the issue with the sewer drain and septic system issue. Christian McCasland and Cameron Boynton many hours spent here working hard to fix the issues.The two men were very excellent customer service,experienced,explained everything they were doing and what had to be done. They had to leave and go back to get more equipment to fix our sewer drain and septic system. Excellent couple of men and 100% satisfied with their services and price very reasonable for the amount of hours at the homes doing the inspection and work. Should give them a call 24 hours service from the professionals. Thanks for amazing job. Ames,Iowa store.

Justin and Christian from Ames Roto Rooter did an excellent job of clearing my floor drains today. They showed up on time and even called to notify me that they were on their way. They quickly diagnosed and explained the problem. They used two cable wheels on their smaller machine with 75 ft of cable and a root cutting tip. Then they brought in a bigger machine with 110 ft of cable. They he kept going until they fixed. Probably worked an hour and a half. They were friendly and respectful. The cost was significantly less than I expected. Thank you guys.

Christian, the technician who assisted us was prompt, professional, and efficient. He fixed the problem quickly, explained everything clearly and suggested a maintenance product that could be used to hopefully prevent the issue from happening again. Excellent experience - they will definitely be the company that we contact if we need any of the services they provide in the future!

Christian quickly diagnosed a drainage problem that has been an issue for several years. (Others have tried and failed.) He was thorough and careful, explaining the camera images so I could clearly understand what he was describing and plan a solution. He also helped me understand more about this old house’s plumbing, which I always appreciate! I absolutely recommend him!

The company was extremely courteous explaining costs etc on Saturday when I called. They made an appointment for Monday they were on time extremely nice and wasted no time. Caleb Wildt did the work for me and I was extremely impressed with the work and his attitude. If I need any other assistance I would ask for him because he was very nice to work with.